You're losing revenue from patient no-shows.
Average no-show rates as high as 30% mean up to $300,000 in lost revenue per provider annually.
They know that SR Health is the most practical and innovative solution to drive patient engagement...and they're seeing the impact every day.
You HAVE to be prepared for the next curveball the real world throws your organization and your patients. Find out how SR Health is solving urgent, high-stakes communication challenges for our customers.
An “appointment” is much more than just the in-person or virtual visit—it’s all of the communications around that visit.
SR Health helps you cover all of the essential touchpoints from scheduling to post-visit follow-up.
You can’t let patients get behind on care plans. Yes, for their outcomes, but also for your bottom line.
You have to ensure that scheduled patients show up, and there are a number of preparation logistics to account for here, including a two-way ability to quickly ask and get responses to questions.
• Visit Instructions
• Answer Questions
The same-day phase of the workflow is also about preparation and logistics, but now includes things like “park and wait” arrival procedures and check-in. Avoid delays and ensure a stellar patient experience.
• “Park and Wait”
• Answer Questions
This is the time we generally think of as the “visit.” It’s your best opportunity to verify patient preferences to ensure the highest level of engagement with your communications.
The focus here is making sure patients do what you’ve asked them to do. You also create a feedback loop on how to improve their experience going forward.
• Billing Questions
The SR Health patient engagement platform is designed to grow and scale with your organization, with features that include:
Pediatric Physicians Organization of Children’s reduced no-shows to under four percent, saving over 10,000 appointments a year.
Infirmary Health increased patient survey completion by nearly 800 percent.
An Alaska-based health system scheduled 5,000 vaccine appointments off a group text message to 10,000 eligible patients.