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SR Health Blog

Patient engagement insights for those who want to be in the know.

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Mike Rigert

Mike Rigert
Mike Rigert has been a content writer in marketing and communications with several technology companies for over a decade. At SR Health, Rigert is tasked with creating compelling content that helps healthcare providers overcome their patient communication inefficiencies to make their organizations more profitable. When he’s not typing away on his computer, he enjoys discussing sci-fi, reading nonfiction, and eating chocolate.

Recent Posts

May Webinars & Events: Patient Communication Success and Patient Access Improvement

"Patient Communication: What's Working Right Now"

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U.S. News Webinar: Fostering a More Digital Patient Experience

The U.S. News & World Report webinar, “Designing a Digital Patient Experience for the On-Demand Customer,” was presented on April 27. The webinar featured a panel of healthcare experts, including Josh Weiner, CEO of SR Health; Dr. Thomas Maddox of BJC HealthCare; Katie Scott of My UPMC; and Sara Vaezy of Providence. Click here to watch the webinar in its entirety.

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6 Appointment Reminder Best Practices to Boost Your Patient Engagement

Missed appointments can be agonizing to healthcare organizations on a variety of levels. They leave empty slots in your schedule, require extra rescheduling work for staff, and can really take a chunk out of your bottom line. Average no-show rates can range anywhere from 10 to 30 percent depending on your type of practice and nick you in the wallet to the tune of $150,000 to $300,000 annually per provider. That’s some serious road rash.

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Education and Outreach Becoming More Critical in COVID Vaccine Rollout

It’s encouraging that in the ongoing battle against the pandemic, we’re continually seeing greater vaccination coverage and momentum in the vaccine rollout. For the last two weeks straight, the U.S. has dispensed more than 3 million doses of the COVID vaccine daily. The following is a look at some other ways we’re succeeding in fighting the pandemic and also some areas identified for increased education and outreach efforts.

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Minimize Disruptions By Creating a More Perfect Appointment Workflow

Nagging, headache-inducing, and often downright painful, disruptions are unfortunately a part of life for healthcare organizations. They come in many forms, whether they be patient-driven, internal issues, or unpredictable “acts of God,” disruptions to a provider’s appointment schedule can wreak havoc on profitability.

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5 Tips to Step Up Your Patient Recall Efforts

Got the missed appointment blues? You’re not alone. Missed appointments were already a vulnerability for healthcare, and the shock to the system from the COVID-19 pandemic only exacerbated that weakness.

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Patients More Comfortable Returning to Care With COVID Vaccine Rollout

In much-welcomed news for healthcare organizations, there’s new evidence that the ramped-up deployment of the COVID-19 vaccine isn’t just helping get more shots in arms but that it’s also helping patients feel safer about returning to the doctor.

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Free Webinars: Data-Driven Scheduling Strategies and Designing a Digital Patient Experience

“Data-Driven Strategies to Keep Your Schedule Full in the Post-COVID World”

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Is Phone Call Scheduling Providers’ Next Dodo Bird?

It’s funny how with all the modern technology we have available to us, sometimes we still cling to outdated, essentially obsolete devices and tools that belong in a glistening museum display case rather than a healthcare facility.

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No-Shows Causing Logistical Hitches for COVID-19 Vaccine Rollout

Though the rollout of the COVID-19 vaccine continues to surge forward in both momentum and speed, the nationwide effort to get as many shots in arms as quickly as possible hasn’t all been smooth sailing.

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