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SR Health Blog

Patient engagement insights for those who want to be in the know.

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COVID-19 Vaccine Update: Making Progress Against the Virus

Though a host of challenges remain, there’s much cause for optimism as the global fight against COVID-19 intensifies and vaccine rollout efforts accelerate in February 2021.

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Preparing Patients for the COVID-19 Vaccine Rollout: What You Need to Know

Cindy Williams, vice president and chief pharmacy officer at Riverside Health System, and Leslie Baker, chief experience officer of Adjuvant.Health powered by Allied Physicians Group, presented the webinar “The COVID-19 Vaccine Is Being Distributed: Now What?” on Jan. 27.

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COVID-19 Vaccine Prioritization Phases and Approvals

The situation is changing so rapidly when it comes to America’s COVID-19 vaccine distribution and prioritization strategy that if you blink, you might miss something important.

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Healthcare Awareness: Inviting Patients Back for Critical Preventive Care

For the better part of a year, health organizations’ focus, and rightly so, has been on the COVID-19 pandemic, keeping patients safe, and more recently, distributing the vaccine. But it’s also important to recognize that due to fear of the coronavirus, many patients have avoided getting the care they need. Roughly 87 percent of healthcare leaders cited safety as the reason patients have deferred care during the pandemic.

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Free Webinars: Appointment Workflow and COVID-19 Vaccines

Optimize Your Appointment Workflow for 2021
Wednesday, January 20

9:00 AM PT / 1:00 PM ET

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8 Things the CDC Wants You to Know About the COVID-19 Vaccine

The U.S. Food and Drug Administration (FDA) and the Centers for Disease Control and Prevention (CDC) have authorized and recommended the Pfizer and Moderna vaccines for emergency use. Both vaccines underwent rigorous FDA scientific and regulatory processes to facilitate development to ensure their safety, efficacy, and quality.

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Improving the Patient Experience ‘Disney Style’: A Q&A With Jake Poore

If you ask Jake Poore whether healthcare providers can learn anything from Disney, he’ll tell you yes. In fact, there’s enough to write a book and an online class on the topic, and that’s exactly what he did. In 99 Lessons Learned from Disney to Improve the Patient Experience, this former Disney leader describes how to design world-class service and care, manage wait times, and help providers understand that clinical care (quality) and human kindness (service) are not mutually exclusive. Following is a summary of a recent conversation with Poore on the topic of how to improve the overall patient experience based on lessons learned while working for nearly two decades at Disney.

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Busting 7 Myths About the COVID-19 Vaccine

The COVID-19 vaccine now being distributed is one of our best tools yet in ending the pandemic. But as your patients endeavor to educate themselves about the COVID-19 vaccine, be cognizant of the fact that there is a lot of inaccuracies and misinformation in circulation. For example, COVID-19 vaccines will not give you COVID-19. None of the vaccines currently in development or distribution in the U.S. use the live virus that causes COVID-19.

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7 Reasons to Make a Digital Patient Communication Resolution for 2021

Phew! We made it to 2021 more or less in one piece after one of the most difficult years in recent memory. In light of the COVID-19 pandemic, it was a rough year not only for humanity but also healthcare organizations who endured disruptions to patient care, cancelations, and lost revenue. Perhaps many of you are still recovering from the impacts the coronavirus had on healthcare.

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COVID-19 Vaccine Distribution and Safety FAQs

As no surprise to anyone, the topic of the COVID-19 pandemic has occupied our thoughts and concerns for the better part of the year. In terms of Google, the word coronavirus was the runaway favorite as the most searched word of 2020. In fact, variations of the word took three of the top 10 most Googled terms of the year.

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