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SR Health Blog

Patient engagement insights for those who want to be in the know.

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3 Keys to Help Ensure Patients Have a Positive Care Experience

It’s no secret that it’s been a rough go of it for healthcare organizations and their patients in the past year, and new data from an Accenture survey shows that changes in the patient experience during COVID haven’t always been for the better.

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Inoculation Month a Timely ‘In’ for Vaccine Patient Education

For healthcare organizations and the public, the Delta variant of the COVID virus couldn’t have surged across the country at a worse time. Cases and hospitalizations are spiking, mask wars are raging, and kids are returning to school this month. Most concerning of all, a large portion of Americans remain unvaccinated.

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Keeping Patients at the Center of the Care Experience

To say that healthcare is going through a rough patch right now might be the understatement of all understatements. After nearly 18 months of continuously battling COVID, healthcare organizations now face yet another surge of high coronavirus cases and hospitalizations. This heightened medical care marathon has understandably left providers and their staff exhausted and often frustrated.

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4 Tips to Staying Relevant Amid the COVID-Accelerated Digital Transformation

Much like in the consumer world, a digital transformation is taking place in healthcare that is impacting how providers ultimately deliver care. More importantly, it’s changing the way we interact with and engage patients.

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The Patient Experience: Living with Medical PTSD

Hello, my name is Emily Parks and I live with medical PTSD.

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Some Do, Some Don’t: Providers Begin Seeing Signs of Pandemic Recovery

As COVID vaccination rates continue to climb this summer, we’re starting to see encouraging signs of life as health systems and medical practices rebound from an abysmal 2020. Nearly 44 percent of the nation’s population is fully vaccinated, including more than 51 percent of people ages 12 and up. This may indicate that patients are feeling more comfortable and safer returning to care visits as the COVID crisis in the U.S. subsides.

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Webinar Recap: 'Seven Strategies to Improve Patient Access'

Elizabeth Woodcock, speaker, author, and trainer, presented the SR Health webinar “Seven Strategies to Improve Patient Access” June 2. Click the link to watch a recording of the webinar in its entirety.

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U.S. News Webinar: Fostering a More Digital Patient Experience

The U.S. News & World Report webinar, “Designing a Digital Patient Experience for the On-Demand Customer,” was presented on April 27. The webinar featured a panel of healthcare experts, including Josh Weiner, CEO of SR Health; Dr. Thomas Maddox of BJC HealthCare; Katie Scott of My UPMC; and Sara Vaezy of Providence. Click here to watch the webinar in its entirety.

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A Chronic Care Patient’s Perspective on Boundaries and Consent

There are many changes I would like to see in 2021. Universal healthcare, check. More accessible healthcare to vulnerable populations, yes please. Lower price of healthcare, of course. Unfortunately, we will not see those changes in 2021 because each will take a lifetime and a half to happen.

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5 Ways to Connect With Patients in Post-Vaccine COVID World

We are witnessing the dawn of a new world. One where we are seeing increases in the numbers of individuals who are fully vaccinated for COVID-19. What does this mean for healthcare, the patient experience, improving lines of communication, and patient engagement? Glad you asked! Here are five new ways to approach connection with patients while simultaneously addressing awareness and support for COVID-19 vaccination, building transparency, and educating and empowering patients to have meaningful conversations with their doctor about immunization.

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