SR Health Blog

As COVID vaccination rates continue to climb this summer, we’re starting to see encouraging signs of life as health systems and medical practices rebound from an abysmal 2020. Nearly 44 percent of the nation’s population is fully vaccinated, including more than 51 percent of people ages 12 and up. This may indicate that patients are feeling more comfortable and safer returning to care visits as the COVID crisis in the U.S. subsides.

As patients take on more responsibility for their medical bills, they are more often approaching healthcare decisions with a retail-oriented mindset. It’s no longer enough to provide high-quality care or for providers to rely on clinical excellence. Today, patients want convenience, access to their providers outside of the office, and outstanding service in every aspect of their care.