Patient engagement insights for those who want to be in the know.
Patient communication has never been more critical than it is now. Many providers are concerned about the rules and regulations for emailing and texting patients. Patient privacy is very important but so is patient access. Whether it is related to existing appointments, general education, or follow-up, one of the best ways to reach out to patients is via text message. Unfortunately, many healthcare organizations shy away from sending text messages due to a fear of compliance breaches. Here is an overview of the regulations and how you can ensure you are complaint.