Got the missed appointment blues? You’re not alone. Missed appointments were already a vulnerability for healthcare, and the shock to the system from the COVID-19 pandemic only exacerbated that weakness.
Patient engagement insights for those who want to be in the know.
From a scheduling standpoint, there’s nothing more frustrating for a healthcare organization than a recurrent pattern of patients showing up late or unprepared for appointments, late cancellations, and no-shows. It’s too late at that point to fill those appointment slots. It’s not only inefficient and wastes the time of staff members, but it can also be costly from a revenue perspective.