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SR Health Blog

Patient engagement insights for those who want to be in the know.

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3 Keys to Help Ensure Patients Have a Positive Care Experience

It’s no secret that it’s been a rough go of it for healthcare organizations and their patients in the past year, and new data from an Accenture survey shows that changes in the patient experience during COVID haven’t always been for the better.

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7 Tips to Keep Your Patients Safe as Late-Summer COVID Surge Hits

While we’re hoping it’s just a temporary setback, recent data showing a trending uptick in COVID cases and hospitalizations in the U.S. and around the world is a sure sign that greater precautions are called for.

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Webinar Recap: ‘3 Keys to Increasing Appointments in 2021’

Vinitha Ramnathan, Senior Director of Product Strategy with SR Health by Solutionreach, presented the webinar “3 Keys to Increasing Appointments in 2021” on July 20. Watch the webinar in its entirety here.

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5 Tips for Smoother Patient Access to Health Information

HIPAA (the Health Insurance Portability and Accountability Act of 1996) is one of the most frequently used terms in healthcare but it’s also one of the most misunderstood. While patients have had the right of access to their health information since HIPAA’s creation, the reality is, most patients continue to struggle to get access to their medical records and health information.

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Free Webinars: Addressing SDOH and Chronic Conditions & Keys to a Perfect Appointment Workflow

“Patient Communication Strategies to Address SDOH and Chronic Conditions”

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U.S. News Webinar: Fostering a More Digital Patient Experience

The U.S. News & World Report webinar, “Designing a Digital Patient Experience for the On-Demand Customer,” was presented on April 27. The webinar featured a panel of healthcare experts, including Josh Weiner, CEO of SR Health; Dr. Thomas Maddox of BJC HealthCare; Katie Scott of My UPMC; and Sara Vaezy of Providence. Click here to watch the webinar in its entirety.

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6 Appointment Reminder Best Practices to Boost Your Patient Engagement

Missed appointments can be agonizing to healthcare organizations on a variety of levels. They leave empty slots in your schedule, require extra rescheduling work for staff, and can really take a chunk out of your bottom line. Average no-show rates can range anywhere from 10 to 30 percent depending on your type of practice and nick you in the wallet to the tune of $150,000 to $300,000 annually per provider. That’s some serious road rash.

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A Chronic Care Patient’s Perspective on Boundaries and Consent

There are many changes I would like to see in 2021. Universal healthcare, check. More accessible healthcare to vulnerable populations, yes please. Lower price of healthcare, of course. Unfortunately, we will not see those changes in 2021 because each will take a lifetime and a half to happen.

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Free Webinars: Data-Driven Scheduling Strategies and Designing a Digital Patient Experience

“Data-Driven Strategies to Keep Your Schedule Full in the Post-COVID World”

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Is Phone Call Scheduling Providers’ Next Dodo Bird?

It’s funny how with all the modern technology we have available to us, sometimes we still cling to outdated, essentially obsolete devices and tools that belong in a glistening museum display case rather than a healthcare facility.

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