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SR Health Blog

Patient engagement insights for those who want to be in the know.

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U.S. News Webinar: Fostering a More Digital Patient Experience

The U.S. News & World Report webinar, “Designing a Digital Patient Experience for the On-Demand Customer,” was presented on April 27. The webinar featured a panel of healthcare experts, including Josh Weiner, CEO of SR Health; Dr. Thomas Maddox of BJC HealthCare; Katie Scott of My UPMC; and Sara Vaezy of Providence. Click here to watch the webinar in its entirety.

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6 Appointment Reminder Best Practices to Boost Your Patient Engagement

Missed appointments can be agonizing to healthcare organizations on a variety of levels. They leave empty slots in your schedule, require extra rescheduling work for staff, and can really take a chunk out of your bottom line. Average no-show rates can range anywhere from 10 to 30 percent depending on your type of practice and nick you in the wallet to the tune of $150,000 to $300,000 annually per provider. That’s some serious road rash.

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A Chronic Care Patient’s Perspective on Boundaries and Consent

There are many changes I would like to see in 2021. Universal healthcare, check. More accessible healthcare to vulnerable populations, yes please. Lower price of healthcare, of course. Unfortunately, we will not see those changes in 2021 because each will take a lifetime and a half to happen.

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Free Webinars: Data-Driven Scheduling Strategies and Designing a Digital Patient Experience

“Data-Driven Strategies to Keep Your Schedule Full in the Post-COVID World”

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Is Phone Call Scheduling Providers’ Next Dodo Bird?

It’s funny how with all the modern technology we have available to us, sometimes we still cling to outdated, essentially obsolete devices and tools that belong in a glistening museum display case rather than a healthcare facility.

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COVID-19 Relief Bill, PPP Funding Options for Providers

Earlier this month, President Joe Biden signed the $1.9 trillion COVID-19 relief bill into law. But what does it mean in terms of financial relief for healthcare organizations and what kind of funding options are currently available to providers? Let’s unpack the new legislation a bit and see what resources may be available to providers. We’ll also take a look at the Paycheck Protection Program (PPP) and funding relief options is offers providers.

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5 Ways to Connect With Patients in Post-Vaccine COVID World

We are witnessing the dawn of a new world. One where we are seeing increases in the numbers of individuals who are fully vaccinated for COVID-19. What does this mean for healthcare, the patient experience, improving lines of communication, and patient engagement? Glad you asked! Here are five new ways to approach connection with patients while simultaneously addressing awareness and support for COVID-19 vaccination, building transparency, and educating and empowering patients to have meaningful conversations with their doctor about immunization.

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Improved Communication Accelerates COVID Vaccine Rollout

Lea Chatham, director of content marketing at SR Health by Solutionreach, presented the webinar, “Proven Patient Communication Strategies to Improve the Vaccine Rollout,” March 16. The following are some key takeaways on how to take advantage of tried and tested communications strategies and practices to distribute the COVID vaccine more efficiently and widely to patients.

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Free Webinars: COVID Vaccine Rollout and Appointment Workflow

"Proven Communication Strategies to Improve Your COVID Vaccine Rollout"

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4 Ways to Leverage Patient Communications to Maintain a Competitive Edge

Increasingly, healthcare organizations are having to take cues from non-traditional care sources in order to stay one step ahead of the competition. Patient demand for greater convenience and the entry of more diverse competition catering to those needs is challenging primary care physicians to innovate and improve.

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