In a new article in Medical Economics, Josh Weiner, president and CEO of SR Health by Solutionreach, looks at how providers can make virtual care feel personal and engaging. To do that requires thinking about virtual care as an ongoing process that spans the entire patient journey.
"The good news is that the development of virtual relationships goes way beyond the traditional video or audio-based telehealth visit," says Weiner in the article. "In fact, the virtual physician-patient relationship can be built with or without the use of telehealth at all. There are a variety of ways practices can reach out to patients that don’t involve the actual visit."
For a list of strategies and solutions to make virtual care more personal and engaging across the patient journey, read the full article in the digital or print versions of Medical Economics.