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SR Health Helps YRMC Lower No-Show Rates

Yuma Regional Medical Center had a no-show problem and they weren’t able to effectively reach patients for visit reminders and other messages. SR Health’s text-first digital patient engagement platform allowed them to significantly lower no-show rates, reduce staff time on phone reminders that streamlined the workflow, and ensure they were actually reaching patients where they are. The solution also enabled YRMC to improve follow-up communication and add a more personalized touch to patient engagement.

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