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Community health resources

You got into community health to help people. Not waste time on repetitive tasks.

SR Health helps you reach the people who need you most.

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SR Health gives you the tools you need for community health patient outreach.

You’re caring for some of the most vulnerable patients who are facing some big challenges. You need to stay connected and build relationships to get them to schedule needed care, show up prepared and on-time, and follow through on their care plans. SR Health has you covered with personalized automated messaging for appointment reminders, recall, education, and mass alerts for things like unexpected closures. It’s a seamless end-to-end patient communication workflow that covers the patient journey and lets you focus on what matters—caring for patients.

You have pain. SR Health has solutions.

Community health organizations see the greatest impact from these essential SR Health patient communication solution sets and features.

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patient access automated reminders

Appointment Messaging

Medicaid and uninsured patients have one of the highest no-show rates—up to 30 percent. Delivering automated reminders through SR Health using patient preferences for timing, language, and delivery—text, email, voice—can reduce no-shows to five percent or less. 

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Patient experience reviews

Ongoing Care Messaging

Patients forget up to 80 percent of post-appointment care instructions, resulting in poor outcomes and reduced reimbursement. Send automated follow-up patients to reduce readmittance, improve outcomes, and support value-based care initiatives. 

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Patient appointment management

Two-Way Text

Patient interest in phone calls has been falling for years. Meet patients where they are with real-time, two-way text. Over 70 percent of your patients want to text back and forth with you, and SR Health lets you do that while staying compliant.

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telehealth services

Virtual Community Health

SR Health for community health patient engagement brings the fragmented processes around scheduling, intake, appointment reminders, and the telehealth encounter into a single, seamless experience. And you’re going to need it now that 60% of patients expect telehealth to be part of their new normal.  

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FQHC Takes Control of Patient Communication

Read how Franklin Primary Health Center took control of their patient communication with Solutionreach to reduce no-shows from 22 to 7 percent, and support a switch to telehealth during COVID-19.

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