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SR Health Joins U.S. News and World Report Panel: Designing a Digital Patient Experience

Posted by Lea Chatham on Apr 22, 2021 8:00:00 AM

SR Health CEO Josh Weiner joins other industry leaders in discussion of the changing healthcare needs and expectations of today’s on-demand patients.

SR Health by Solutionreach, the leader in patient engagement solutions and innovation, is excited to announce its president and CEO Josh Weiner is participating in the U.S News and World Report webinar panel, Designing a Digital Patient Experience for the On-Demand Consumer. This webinar is part of Healthcare of Tomorrow, a virtual event series from U.S. News & World Report for hospital and health system executives and other industry leaders to discuss common priorities, best practices and perspectives on the future of the country's health system and care delivery.

The panel of digital innovation and patient experience executives includes:

  • Thomas Maddox, M.D., MSc, Inaugural Executive Director, Health Innovation Lab at BJC HealthCare and Washington University School of Medicine
  • Katie Scott, Vice President, MyUPMC, UPMC Enterprises
  • Sara Vaezy, Chief Digital Strategy and Business Development Officer, Providence
  •  Josh Weiner, Chief Executive Officer, SR Health by Solutionreach

As an expert in today’s healthcare landscape, Josh will discuss changing patient needs and expectations around digital engagement. Further, the panel as a whole will look at what lessons other industries can teach about ways to communicate with, and engage, patients accustomed to rapid, convenient service in other areas of their lives; and how are these lessons now being applied.

“A lot has changed in the last year as we’ve faced the COVID-19 pandemic. That includes changes to patient expectations. Research conducted by SR Health showed that patient satisfaction has dropped, interest in phone calls has gone down, and a desire for more digital engagement across the patient journey has increased; making ways to stay engaged with patients beyond the encounter a priority and more integrated part of people’s lives or risk losing those patients,” said Josh Weiner, president and CEO of SR Health by Solutionreach. “As a leader in patient engagement and leveraging the company’s 2+ decades of industry leadership, I look forward to discussing the future of healthcare and the role modern, accessible, and personalized communication plays before, during, and after each patient interaction.”

SR Health has taken lessons learned over 20 years of communicating with patients and facilitating more than 1 billion patient-provider interactions each year to build a 100 percent configurable system that delivers a Perfect Appointment Workflow. It provides text-first communication with one or many patients that can be automated or in real-time across the entire patient journey.

The webinar can be viewed on Tuesday, April 27, 2021, from 1-2 p.m. ET. To register, visit here.      

About SR Health
SR Health by Solutionreach is transforming healthcare through communication by making it accessible, modern, and personal. By helping providers create the Perfect Appointment Workflow that connects them with patients throughout the care journey, healthcare organizations can optimize health and financial outcomes while creating a better patient experience. Solutionreach is the leader in patient engagement solutions and innovation. The first to send a text message in healthcare, the company now serves over 25,000 customers and facilitates one billion messages a year to 80 million patients in the U.S. To learn more, schedule a consultation now at www.srhealth.com.

For Media Inquiries Contact:

Natalie Joslin
MERGE Atlanta for Solutionreach Njoslin@mergeworld.com

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