SR Health - Operations / Administrator

SR Health is the end-to-end patient communications solution that was built for you.

To succeed today, you need a streamlined digital workflow that ensures patients show up on time and prepared for any type of visit. You also need to be able to quickly and easily message individual patients or groups of patients about changes at your facilities or about their care. And you have to have control over the messaging, who has access, how patients are responding, and what the results are. With SR Health, you get all that and more.

Group Messaging

Whether it’s for COVID, preventive care, or an urgent closure due to natural disaster, being able to quickly communicate with patients has become a necessity. Group messaging from SR Health is significantly more efficient and effective than voice messages.

Virtual Care

Is your current virtual care workflow frustrating for your staff? Confusing for your patients? SR Health brings the fragmented processes around scheduling, intake and pre-visit screening, appointment reminders, and the actual telehealth encounter into a single, seamless experience.

Two-Way Text

Patient interest in phone calls has been falling for years. Meet patients where they are with real-time, two-way text. Over 70 percent of your patients want to text back and forth with you, and SR Health lets you do that while staying compliant.

Digital Intake

Patients are avoiding the doctor, and it’s costing you. Supporting safety requires a digital workflow across the patient journey. Electronic patient intake through SR Health allows patients to complete forms at their convenience, ensures information is accurate, saves time, and works for any visit type.

Hierarchy and speciality management: Organize and manage SR Health in a way that mirrors your organization—by location, by specialty, etc.
Roles and permissions: Create different roles to match the roles of your team (marketing, front desk, provider, etc.), and give users the appropriate levels of access.

User administration: Manage users across all locations and specialties from a single organizational dashboard.
Artificial intelligence (AI): Leverage AI and machine learning to automatically respond to routine questions, analyze patient data and more to increase efficiency.

Security and compliance: Protect PHI and stay compliant with rules and regulations related to HIPAA, TCPA, and more.
Two-way text: Communicate directly with patients via SMS messaging. With the help of AI, respond to questions automatically while allowing for escalations if the patient needs a human touch.