Patient Appointment Messaging

Make sure every patient shows up on-time and ready to go with SR Health.

Being a successful healthcare organization means having a full schedule. It’s key to financial success and the best patient outcomes. But no-show rates across healthcare can be as high as 30 percent, and in some specialties up to 40 percent of patients don’t schedule needed preventive and follow-up care. SR Health supports all the messaging needed to ensure patients schedule appointments and show up on-time and prepared. With SR Health solutions and best practices, providers can significantly reduce no-shows, increase appointments made for needed care, and provide a seamless, digital experience that supports any type of appointment.

Pre-Visit Instructions

One of the fastest ways to throw your schedule off is patients showing up unprepared. It can delay appointments that patients need to manage their care, and it can mean losing revenue. Providing pre-appointment instructions within reminders from SR Health helps patients show up on time and ready to go for any type of appointment—virtual or in-person. They can also link to a page with more detailed instructions, maps and wayfinding for multiple appointments.

 

Digital Patient Intake

Patients are avoiding the doctor, and it’s costing you. The average loss of revenue for healthcare organizations is nearly 40 percent in 2020. Supporting safety, changing patient expectations, and virtual care requires a digital workflow across the patient journey. Electronic patient intake through SR Health allows patients to complete forms at their convenience, ensures information is accurate and up-to-date, saves you time, and works for any visit type.