<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=714601725376183&amp;ev=PageView&amp;noscript=1">
Patient Engagement HQ

Patient Engagement HQ

Our Patient Engagement HQ has all the latest resources, news and data to help you stay ahead. If you're like us, you're always learning. You'll find the education we have to share here.
  • Type
    • Show All
    • COVID Vaccine Resources
    • ROI Calculators
    • Guides & White Papers
    • Infographics
    • Videos & Webinars
    • Checklists
    • Blog
    • Success Stories
  • Topic
    • Show All
    • Telehealth
    • AI in Healthcare
    • Patient Experience
    • Appointment Reminders
    • Patient Communication
    • Patient Reviews
    • COVID-19

COVID Vaccine Resources

CDC Guidelines for Vaccinated People

With many Americans now receiving the COVID-19 vaccine, the CDC has released specific health guidelines for vaccinated people. Use this valuable template to answer all your patients’ questions about how to safely conduct social gatherings after being vaccinated.

Download Now

What to Know Before and After You Get the COVID-19 Vaccine

Patients are filled with questions about what to expect when receiving the vaccine and how to prepare. Now you’ve got the answers sourced straight for the CDC in the form of this informative downloadable template you can share today by text message, email, or in your newsletter.

Download Now

The CDC Enumerates Benefits of Getting the COVID-19 Vaccination

There’s many more benefits to getting the COVID-19 vaccination than simply a high degree of individual protection from getting the virus itself. Download this informative template of COVID-19 vaccine facts to share with those you care for as valuable patient information on your website, in text messages, etc.

Download Now

COVID-19 Vaccine Prioritization Phases and Approvals

The Centers for Disease Control and Prevention (CDC) has released recommendations to individual states on COVID-19 vaccine distribution prioritization and information about vaccine approvals. Healthcare providers can help educate their patients about the vaccine with this downloadable template.

Download Now

5 Samples of COVID-19 Vaccine Social Media Posts

As healthcare organizations begin administering the COVID-19 vaccine to patients and the community, strong and effective communication will be essential to get as many people vaccinated as possible. We’ve created some downloadable examples of social media posts that you can utilize to keep patients up to date on vaccine availability and information.

Download Now

8 Things the CDC Wants You to Know About the COVID-19 Vaccine

There’s now two COVID-19 vaccines that have received FDA emergency use authorization and are being distributed throughout the U.S. Learn what the Centers for Disease Control and Prevention (CDC) wants you and your patients to know about the vaccines’ safety and efficacy.

Download Now

ROI Calculators

Use real data to understand the impact of patient communication technology.

Patient No-Shows Assessment

Take this assessment to see how no-shows are impacting your practice and how you can make more money with reminders!

Learn More

Guides & White Papers

If you're looking for data-driven insights, you're in luck. We've done the research for you.

The Perfect Appointment Workflow

A fragmented appointment workflow and ineffective communication practices are costing you in terms of more no-shows and late cancellations. Learn how a text-first communication approach and a more refined, results-driven appointment workflow can lead to improved patient outcomes and increased revenue.

Download Now

The COVID-19 Vaccine: A Resource Guide

Your patients are brimming with questions about the COVID-19 vaccine—and now you’ve got the answers. Download this fact-filled guide to share all the latest and greatest information about the coronavirus vaccine and its safety and efficacy.

Download Now

On Time and Ready to Go

With the right tools, techniques, and touches, you can create a great digital patient experience that delivers better financial and patient outcomes. Get those essentials for appointment communication in the COVID world in this guide.

Download Now

Text: It's What's Next

The pandemic has highlighted how critical a real-time communication tool like text can be, especially in getting out urgent messages to huge numbers of patients. Download this guide for 10 stats that explain why every healthcare provider should be texting with patients now.

Download Now

COVID Tips from the Top

20 Innovative Ideas from Top Healthcare Leaders and Other Experts

Download Now

Patient Communication Preferences: The COVID-19 Impact

Has COVID-19 changed the way patients want health systems to communicate with them? Download this white paper to learn how COVID-19 has impacted patients’ desire for automation and tools like text and telehealth.

Download Now

Infographics

It's like they say: A picture is worth a thousand words.

What Is Your Poor Appointment Workflow Costing You?

Poor communication and disruptions like no-shows are costing your practice a boatload. Download this infographic to learn how a text first-approach and a perfect appointment workflow can be a game-changer.

Download Now

Is Healthcare Ready for AI to Improve Patient Experience

You bet it is! Patient experience and communication is the perfect place to start with AI. Here's why...

Download Now

Patient Switching Is On The Rise

The retail mindset among patients is growing in healthcare, and this new survey shows it.

Download Now

Videos & Webinars

We know that sometimes you just want to see things for yourself. That's why there's video.

Engaging Pediatric Patients and Their Families Across the Entire Healthcare Journey

SR Health's text-first platform enables nationally top-ranked Boston Children's Hospital to affect more meaningful conversations and interaction with the families it serves.

Watch Now

SR Health Two-Way Messaging Delivers Fast and Effortless Patient Communication

Real-time, two-way text messaging is how today’s patients want to connect with their healthcare providers. The tool supports virtual and in-person care while its automated text reminders help increase patient confirmations and reduce no-shows and late cancellations.

Watch Now

SR Health Has Improved Patient Communication for Klein Dermatology

Klein Dermatology has improved patient communication and is keeping patients and staff safe with help from SR Health. Two-way text messaging, digital intake forms, and other features save time, reduce errors, and create a better patient experience.

Watch Now

SR Health is the solution that providers will be using for decades to come!

Healthcare organizations that are using SR Health are finding that it allows them to connect and engage with patients across generations to improve efficiency, revenue, and outcomes.

Watch Now

We KNOW We're Reaching Them!

Josh Roy, Director of Operations at Infirmary Health Diagnostic and Medical Clinic, discusses how SR Health has increased their ability to reach their patients.

Watch Now

Pediatric Physicians' Organization at Children's and SR Health

Pediatric Physicians Organization of Children’s needed a way to communicate bi-directionally with patients. They partnered with SR Health to provider broader and deeper patient communication. It’s facilitating better delivery of care. Find out how in this short video.

Watch Now

Checklists

Sometimes you just need a little guidance and next steps. That's what we're here for.

6 Appointment Reminder Best Practices to Increase Confirmations and Revenue

Everyone knows that no-shows and late cancellations can take a painful toll on your healthcare organization’s revenue. Discover how text-first communication based on patients’ preferences and an automated approach to sending out appointment reminders can drive much improved results for you and your patients.

Download Now

5 Steps to More Effective Patient Recall

Patient recall can be a tough nut to crack for healthcare organizations. Learn how a text-first approach to automated recall can help you get patients the care they need, improve patient outcomes, and recapture a source of significant revenue loss.

Download Now

5 Stages of the Perfect Appointment Workflow

Disruptions like no-shows and late cancellations can become amplified in the face of poor patient communication and a broken appointment workflow. Learn how a more effective appointment workflow and text-first approach can help you fill up your schedule and increase revenue.

Download Now

Texting and Patient Portals: Selecting the Most Effective Tool for Patient Communications

Texting and patient portals both have their place when it comes to serving patients. But which tool is most effective when it comes to crucial patient communication tasks that help form stronger patient-provider relationships?

Download Now

Six Steps to Implementing Effective Hybrid Care in Your Organization

Healthcare has been moving toward a hybrid care model since COVID-19 hit in early 2020. The need for this model will likely continue. Download this list of important changes healthcare organizations should consider.

Download Now

Use Two-Way Text to Create a "Park & Text" Waiting Room

One great way to support social distancing is to create a "park & text" waiting room using real-time, two-way text. Get the details in this simple checklist.

Download Now

Blog

Patient engagement insights for those who want to be in the know.

May Webinars & Events: Patient Communication Success and Patient Access Improvement

Lea Chatham will present a May 12 webinar on patient communication and engagement and Elizabeth Woodcock a May 19 webinar on improving patient access.

Learn More

U.S. News Webinar: Fostering a More Digital Patient Experience

Key takeaways from from the April 27 U.S. News & World Report webinar, "Designing a Digital Patient Experience for the On-Demand Customer."

Learn More

6 Appointment Reminder Best Practices to Boost Your Patient Engagement

An overview of six appointment reminder best practices that can help healthcare providers increase confirmations and revenue.

Learn More

Education and Outreach Becoming More Critical in COVID Vaccine Rollout

COVID vaccinations are reaching new heights in the U.S. but the need for more patient outreach and education is also growing.

Learn More

Minimize Disruptions By Creating a More Perfect Appointment Workflow

Learn how a text-first approach to patient communication and a perfect appointment workflow can reduce disruptions and increase revenue.

Learn More

A Chronic Care Patient’s Perspective on Boundaries and Consent

Emily Parks shares the perspective of a chronic care patient on personal interaction and consent during an appointment visit.

Learn More

Success Stories

You don't need to take our word for it. Our customers have plenty to say about the benefits of working with us.

Boston Children's Hospital + SR Health

SR Health's text-first platform enables nationally top-ranked Boston Children's Hospital to affect more meaningful conversations and interaction with the families it serves.

Watch Now

Health System Leverages Text Messaging to Roll Out COVID-19 Vaccines

A health system in Alaska used SR Health’s text messaging feature to rollout the COVID-19 vaccine communications much faster than they could have by phone. The more responsive approach helped the organization increase satisfaction and trust among their patients.

Download Now

SR Health Has Improved Patient Communication for Klein Dermatology

Klein Dermatology has improved patient communication and is keeping patients and staff safe with help from SR Health. Two-way text messaging, digital intake forms, and other features save time, reduce errors, and create a better patient experience.

Watch Now

We KNOW we're reaching them!

Josh Roy, Director of Operations at Infirmary Health Diagnostic and Medical Clinic, discusses how SR Health has increased their ability to reach their patients.

Watch Now

Health System Addressing SDoH with Text Messaging

One health system identified text messaging as a key way to connect with patients and address social determinants of health like isolation. They chose SR Health for it's two-way text capabilities. Find out what the results have been in this case study.

Learn More

Pediatric Physicians' Organization at Children's and SR Health

Pediatric Physicians Organization of Children’s needed a way to communicate bi-directionally with patients. They partnered with SR Health to provider broader and deeper patient communication. It’s facilitating better delivery of care. Found out how in this short video.

Watch Now