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Patient Engagement HQ

Patient Engagement HQ

Our Patient Engagement HQ has all the latest resources, news and data to help you stay ahead. If you're like us, you're always learning. You'll find the education we have to share here.
  • Type
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    • ROI Calculators
    • Guides & White Papers
    • Infographics
    • Videos & Webinars
    • Checklists
    • Blog
    • Success Stories
  • Topic
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    • Telehealth
    • AI in Healthcare
    • Patient Experience
    • Appointment Reminders
    • Patient Communication
    • Patient Reviews
    • COVID-19

ROI Calculators

Use real data to understand the impact of patient communication technology.

Patient No-Shows Assessment

Take this assessment to see how no-shows are impacting your practice and how you can make more money with reminders!

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Guides & White Papers

If you're looking for data-driven insights, you're in luck. We've done the research for you.

On Time and Ready to Go

With the right tools, techniques, and touches, you can create a great digital patient experience that delivers better financial and patient outcomes. Get those essentials for appointment communication in the COVID world in this guide.

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Text: It's What's Next

The pandemic has highlighted how critical a real-time communication tool like text can be, especially in getting out urgent messages to huge numbers of patients. Download this guide for 10 stats that explain why every healthcare provider should be texting with patients now.

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COVID Tips from the Top

20 Innovative Ideas from Top Healthcare Leaders and Other Experts

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Patient Communication Preferences: The COVID-19 Impact

Has COVID-19 changed the way patients want health systems to communicate with them? Download this white paper to learn how COVID-19 has impacted patients’ desire for automation and tools like text and telehealth.

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Seeing Patients Virtually and Getting Paid for It

The COVID-19 pandemic has thrown telemedicine into the spotlight. With everyone moving so fast to get telehealth and virtual services in place, it’s easy to choose quick-fix solutions or make mistakes.

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7 Ways Your Patient Engagement Vendor Missed the Mark During the Pandemic

As the COVID-19 pandemic accelerated in March 2020 and the need for reliable and effective patient-provider communication became more important than ever, did your vendor deliver?

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Infographics

It's like they say: A picture is worth a thousand words.

Is Healthcare Ready for AI to Improve Patient Experience

You bet it is! Patient experience and communication is the perfect place to start with AI. Here's why...

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Patient Switching Is On The Rise

The retail mindset among patients is growing in healthcare, and this new survey shows it.

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Videos & Webinars

We know that sometimes you just want to see things for yourself. That's why there's video.

SR Health Has Improved Patient Communication for Klein Dermatology

Klein Dermatology has improved patient communication and is keeping patients and staff safe with help from SR Health. Two-way text messaging, digital intake forms, and other features save time, reduce errors, and create a better patient experience.

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SR Health is the solution that providers will be using for decades to come!

Healthcare organizations that are using SR Health are finding that it allows them to connect and engage with patients across generations to improve efficiency, revenue, and outcomes.

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We KNOW We're Reaching Them!

Josh Roy, Director of Operations at Infirmary Health Diagnostic and Medical Clinic, discusses how SR Health has increased their ability to reach their patients.

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Pediatric Physicians' Organization at Children's and SR Health

Pediatric Physicians Organization of Children’s needed a way to communicate bi-directionally with patients. They partnered with SR Health to provider broader and deeper patient communication. It’s facilitating better delivery of care. Find out how in this short video.

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Virtual Care that meets everyone's needs

It's essential to safely deliver care, improve the patient experience, and retain appointment revenue for your organization.

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11 Brand New Patient Communication Survey Results and What They Mean

It feels like COVID-19 has changed everything about the way you deliver healthcare, but what does the latest data tell us about that? This webinar gives insights from the latest research on patient communication.

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Checklists

Sometimes you just need a little guidance and next steps. That's what we're here for.

Six Steps to Implementing Effective Hybrid Care in Your Organization

Healthcare has been moving toward a hybrid care model since COVID-19 hit in early 2020. The need for this model will likely continue. Download this list of important changes healthcare organizations should consider.

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Use Two-Way Text to Create a "Park & Text" Waiting Room

One great way to support social distancing is to create a "park & text" waiting room using real-time, two-way text. Get the details in this simple checklist.

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You Think You're Ready for AI. Now What?

Download this checklist for 17 steps to take, questions to ask and things to think about to make using AI for patient communication more successful in your healthcare organization.

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11 Things Health Systems Must Have In Patient Communication Software

There are lots of different options out there when it comes to choosing a patient engagement software and vendor for your healthcare organization. How do you know what to look for?

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Blog

Patient engagement insights for those who want to be in the know.

Use Upcoming ‘Open Notes’ Federal Mandate to Spur Patient Engagement

Beginning April 5, 2021, providers must give patients immediate access to their health data free of charge. Here's what you need to know.

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5 Benefits of Digital Patient Forms

Using an online intake process comes with a bevy of benefits for both healthcare organizations and patients, including these five.

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10 Stats That Show Us Why Text Is Next with Patients

In our new and updated guide on why text is next we shared 10 stats that prove it, and here they are.

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Free Webinar: Top Tips to Make Sure Patients Show Up On-Time and Ready (during COVID and long after)

Join us for this data-driven webinar on best practices to ensure that patients don’t cancel, no-show or show up unprepared during COVID and long after.

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Is It Time to Think about Patient Reactivation? Yes.

Use these five steps to build an effective and efficient recare program for your ambulatory care facility.

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Health System Addressing Social Determinants of Health with Text Messaging

Find out why one large health system choose SR Health to help them use text to better connect with their diverse patient population in this case study.

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Success Stories

You don't need to take our word for it. Our customers have plenty to say about the benefits of working with us.

SR Health Has Improved Patient Communication for Klein Dermatology

Klein Dermatology has improved patient communication and is keeping patients and staff safe with help from SR Health. Two-way text messaging, digital intake forms, and other features save time, reduce errors, and create a better patient experience.

Watch Now

We KNOW we're reaching them!

Josh Roy, Director of Operations at Infirmary Health Diagnostic and Medical Clinic, discusses how SR Health has increased their ability to reach their patients.

Watch Now

Health System Addressing SDoH with Text Messaging

One health system identified text messaging as a key way to connect with patients and address social determinants of health like isolation. They chose SR Health for it's two-way text capabilities. Find out what the results have been in this case study.

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Pediatric Physicians' Organization at Children's and SR Health

Pediatric Physicians Organization of Children’s needed a way to communicate bi-directionally with patients. They partnered with SR Health to provider broader and deeper patient communication. It’s facilitating better delivery of care. Found out how in this short video.

Watch Now

Large IPA Connects with Patients through Two-Way Text

Pediatric Physicians Organization of Children's (PPOC) was looking to reduce no-shows and better engage families and adolescent patients. They knew two-way text was a critical piece so they chose SR Health. Download this case study to read about their results.

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FQHC Takes Control of Patient Communication

Read how Franklin Primary Health Center took control of their patient communication with Solutionreach to reduce no-shows from 22 to 7 percent, and support a switch to telehealth during COVID-19.

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