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Patient Engagement HQ

Patient Engagement HQ

Our Patient Engagement HQ has all the latest resources, news and data to help you stay ahead. If you're like us, you're always learning. You'll find the education we have to share here.
  • Type
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    • COVID Vaccine Resources
    • ROI Calculators
    • Guides & White Papers
    • Infographics
    • Videos & Webinars
    • Checklists
    • Blog
    • Success Stories
  • Topic
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    • Telehealth
    • AI in Healthcare
    • Patient Experience
    • Appointment Reminders
    • Patient Communication
    • Patient Reviews
    • COVID-19

COVID Vaccine Resources

What to Know Before and After You Get the COVID-19 Vaccine

Patients are filled with questions about what to expect when receiving the vaccine and how to prepare. Now you’ve got the answers sourced straight for the CDC in the form of this informative downloadable template you can share today by text message, email, or in your newsletter.

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The CDC Enumerates Benefits of Getting the COVID-19 Vaccination

There’s many more benefits to getting the COVID-19 vaccination than simply a high degree of individual protection from getting the virus itself. Download this informative template of COVID-19 vaccine facts to share with those you care for as valuable patient information on your website, in text messages, etc.

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COVID-19 Vaccine Prioritization Phases and Approvals

The Centers for Disease Control and Prevention (CDC) has released recommendations to individual states on COVID-19 vaccine distribution prioritization and information about vaccine approvals. Healthcare providers can help educate their patients about the vaccine with this downloadable template.

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5 Samples of COVID-19 Vaccine Social Media Posts

As healthcare organizations begin administering the COVID-19 vaccine to patients and the community, strong and effective communication will be essential to get as many people vaccinated as possible. We’ve created some downloadable examples of social media posts that you can utilize to keep patients up to date on vaccine availability and information.

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8 Things the CDC Wants You to Know About the COVID-19 Vaccine

There’s now two COVID-19 vaccines that have received FDA emergency use authorization and are being distributed throughout the U.S. Learn what the Centers for Disease Control and Prevention (CDC) wants you and your patients to know about the vaccines’ safety and efficacy.

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Busting 7 Myths About the COVID-19 Vaccine

With the COVID-19 vaccine reaching the distribution stage, there is a lot of information circulating about the vaccine but not all of it is accurate. To help you keep your patients informed while separating truth from fiction, we’ve created a list of some of the most common myths about the vaccine and the actual corresponding facts.

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ROI Calculators

Use real data to understand the impact of patient communication technology.

Patient No-Shows Assessment

Take this assessment to see how no-shows are impacting your practice and how you can make more money with reminders!

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Guides & White Papers

If you're looking for data-driven insights, you're in luck. We've done the research for you.

The COVID-19 Vaccine: A Resource Guide

Your patients are brimming with questions about the COVID-19 vaccine—and now you’ve got the answers. Download this fact-filled guide to share all the latest and greatest information about the coronavirus vaccine and its safety and efficacy.

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On Time and Ready to Go

With the right tools, techniques, and touches, you can create a great digital patient experience that delivers better financial and patient outcomes. Get those essentials for appointment communication in the COVID world in this guide.

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Text: It's What's Next

The pandemic has highlighted how critical a real-time communication tool like text can be, especially in getting out urgent messages to huge numbers of patients. Download this guide for 10 stats that explain why every healthcare provider should be texting with patients now.

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COVID Tips from the Top

20 Innovative Ideas from Top Healthcare Leaders and Other Experts

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Patient Communication Preferences: The COVID-19 Impact

Has COVID-19 changed the way patients want health systems to communicate with them? Download this white paper to learn how COVID-19 has impacted patients’ desire for automation and tools like text and telehealth.

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Seeing Patients Virtually and Getting Paid for It

The COVID-19 pandemic has thrown telemedicine into the spotlight. With everyone moving so fast to get telehealth and virtual services in place, it’s easy to choose quick-fix solutions or make mistakes.

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Infographics

It's like they say: A picture is worth a thousand words.

Is Healthcare Ready for AI to Improve Patient Experience

You bet it is! Patient experience and communication is the perfect place to start with AI. Here's why...

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Patient Switching Is On The Rise

The retail mindset among patients is growing in healthcare, and this new survey shows it.

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Videos & Webinars

We know that sometimes you just want to see things for yourself. That's why there's video.

SR Health Two-Way Messaging Delivers Fast and Effortless Patient Communication

Real-time, two-way text messaging is how today’s patients want to connect with their healthcare providers. The tool supports virtual and in-person care while its automated text reminders help increase patient confirmations and reduce no-shows and late cancellations.

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SR Health Has Improved Patient Communication for Klein Dermatology

Klein Dermatology has improved patient communication and is keeping patients and staff safe with help from SR Health. Two-way text messaging, digital intake forms, and other features save time, reduce errors, and create a better patient experience.

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SR Health is the solution that providers will be using for decades to come!

Healthcare organizations that are using SR Health are finding that it allows them to connect and engage with patients across generations to improve efficiency, revenue, and outcomes.

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We KNOW We're Reaching Them!

Josh Roy, Director of Operations at Infirmary Health Diagnostic and Medical Clinic, discusses how SR Health has increased their ability to reach their patients.

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Pediatric Physicians' Organization at Children's and SR Health

Pediatric Physicians Organization of Children’s needed a way to communicate bi-directionally with patients. They partnered with SR Health to provider broader and deeper patient communication. It’s facilitating better delivery of care. Find out how in this short video.

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Virtual Care that meets everyone's needs

It's essential to safely deliver care, improve the patient experience, and retain appointment revenue for your organization.

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Checklists

Sometimes you just need a little guidance and next steps. That's what we're here for.

Six Steps to Implementing Effective Hybrid Care in Your Organization

Healthcare has been moving toward a hybrid care model since COVID-19 hit in early 2020. The need for this model will likely continue. Download this list of important changes healthcare organizations should consider.

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Use Two-Way Text to Create a "Park & Text" Waiting Room

One great way to support social distancing is to create a "park & text" waiting room using real-time, two-way text. Get the details in this simple checklist.

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You Think You're Ready for AI. Now What?

Download this checklist for 17 steps to take, questions to ask and things to think about to make using AI for patient communication more successful in your healthcare organization.

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11 Things Health Systems Must Have In Patient Communication Software

There are lots of different options out there when it comes to choosing a patient engagement software and vendor for your healthcare organization. How do you know what to look for?

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Blog

Patient engagement insights for those who want to be in the know.

Two-Way Texting Delivers Fast and Effortless Patient Communication

A new video by SR Health shows why two-way text messaging delivers fast and effortless patient communication.

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COVID-19 Vaccine Update: Making Progress Against the Virus

An update of the COVID-19 vaccine rollout in late February 2021 and resources to prepare and educate patients.

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Follow SR Health on Social Media For a Chance to Win a $100 Gift Card

SR Health is now on LinkedIn, Facebook, and Twitter. Follow us today for a chance to win a $100 gift card.

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5 Reasons Why Virtual Care Will Make Great Strides in 2021

A look at why healthcare organizations are increasingly adopting technology like virtual care and telehealth to connect better with patients.

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CDC Spells Out Benefits of Getting the COVID-19 Vaccine

The Centers for Disease Control and Prevention (CDC) enumerates the benefits people receive by getting the COVID-19 vaccine.

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4 Ways to Leverage Patient Communications to Maintain a Competitive Edge

With more competitors entering the marketplace, healthcare organizations need to adopt digital patient communications to stay competitive.

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Success Stories

You don't need to take our word for it. Our customers have plenty to say about the benefits of working with us.

SR Health Has Improved Patient Communication for Klein Dermatology

Klein Dermatology has improved patient communication and is keeping patients and staff safe with help from SR Health. Two-way text messaging, digital intake forms, and other features save time, reduce errors, and create a better patient experience.

Watch Now

We KNOW we're reaching them!

Josh Roy, Director of Operations at Infirmary Health Diagnostic and Medical Clinic, discusses how SR Health has increased their ability to reach their patients.

Watch Now

Health System Addressing SDoH with Text Messaging

One health system identified text messaging as a key way to connect with patients and address social determinants of health like isolation. They chose SR Health for it's two-way text capabilities. Find out what the results have been in this case study.

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Pediatric Physicians' Organization at Children's and SR Health

Pediatric Physicians Organization of Children’s needed a way to communicate bi-directionally with patients. They partnered with SR Health to provider broader and deeper patient communication. It’s facilitating better delivery of care. Found out how in this short video.

Watch Now

Large IPA Connects with Patients through Two-Way Text

Pediatric Physicians Organization of Children's (PPOC) was looking to reduce no-shows and better engage families and adolescent patients. They knew two-way text was a critical piece so they chose SR Health. Download this case study to read about their results.

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FQHC Takes Control of Patient Communication

Read how Franklin Primary Health Center took control of their patient communication with Solutionreach to reduce no-shows from 22 to 7 percent, and support a switch to telehealth during COVID-19.

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