A health system in Alaska was seeking a more effective and personal way to reach their patients. They decided text messaging was the answer, and they chose SR Health to provide it. They saw immediate results in reducing no-shows and improving satisfaction, but where it really made a difference was in the COVID vaccine rollout. Their first text to 10,000 patients resulted in immediately scheduling 1,000 shots and over the next weeks another 4,000. Find out how they did it and why they would never go back to email and phone calls.