Get patients in for the care they need when they need it. Use demographics and diagnosis to send targeted reminders.
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They know that SR Health is the most practical and innovative solution to drive patient engagement...and they're seeing the impact every day.
It's essential to safely deliver care, improve the patient experience, and retain appointment revenue for your organization.
Effective patient recall helps get patients appointments for the care they need when they need it. Automated patient recall electronically sends out recall appointment reminders to patients, freeing up staff from tedious and time-consuming phone call reminder efforts. Automated patient recall reminder text messages can be customized from your practice management (PM) system using demographics or diagnoses such as for patients needing critical preventive care or chronic care management.
Automated patient recall helps you get patients the care they need which also fills up appointment schedules and increases revenue. Since its automated, electronic patient recall saves staff valuable time and reduces the volume of phone calls needed to remind patients to schedule an appointment. The majority of providers believe automated recall improves both patient outcomes and experience.
SR Health automated recall ensures proper care for your patients as well as consistent recurring revenue for your practice. In addition to filling your schedule with patients, automated recall is also beneficial when pairing it with a recall strategy to encourage patients to make and keep recall appointments. This results in better care for patients, a full schedule for providers, and increased revenue for your practice. The steps critical to setting up an effective recall strategy in tandem with the SR Health solution include setting a cadence, determining how often messages are sent, following up on recall requests, and ensuring your recall information is up to date.
SR Health’s automated patient recall solution ensures that patients receive much-need text message reminders to schedule appointments for care. Whether it be for a diabetes A1C check or other chronic care management, SR Health’s automated recall is both effective and efficient in getting patients the care they need. Since 30 percent of people don’t schedule the preventive care they need, automated recall based on specific demographics or diagnoses significantly increases the chances that patients will schedule appointments while reducing the need for more costly emergency care and readmissions.
Recall messaging is based on a patient’s recall appointment date. The SR Health solution reads this information from your practice management (PM) software. If an appointment date is not available, the solution bases the recall message off of the last kept appointment.
