Reach patients where they are.
Staying connected to patients across their healthcare journey has become a critical part of ensuring the best outcomes and payments. Patient interest in phone calls has been on a steady decline. You need to communicate directly with patients via SMS messaging to reach them where they are most likely to respond...on their cell phones. Staff can communicate with multiple patients simultaneously and quickly answer questions about any phase of their care. The flexibility of text messaging also means they can be responsive to patient inquiries while also focusing on patients in the office instead of making patients wait at the desk or on hold.