Touchless Office: Digital Solutions for Contactless Healthcare

Offer a touchless patient experience from scheduling through follow-up care reminders.

New research suggests 87 percent of patients haven’t visited the doctor due to fear of visiting a healthcare facility during COVID-19. Patients already wanted more digital solutions with many saying that their digital experience impacts their choice of a provider. Give patients the digital communications and interactions they want with SR Health.

Digital patient intake

Create a digital patient intake experience.

Now more than ever, healthcare organizations need to remove paper from their processes to support remote care and patient safety. Patients often prefer digital options like paperless intake. Over 50 percent of patients say they prefer a doctor who lets them complete forms online. Replace paper with a digital intake experience for all your patients. Gather critical intake information, including pre-screening questions, from patients engaging in any type of visit.

Automate patient reminders using their preferences.

No-show rates can be 10 to 30 percent, costing you tens, or even hundreds, of thousands of dollars a year and resulting in poorer outcomes for patients. SR Health automated reminders use patient preferences for timing, language, and delivery—text, email, voice—to reduce no-shows to five percent or less.

patient reminder software

patient intake

Send pre-visit instructions so patients show up ready to go.

One of the fastest ways to throw your schedule off is patients showing up unprepared. It can delay appointments that patients need to manage their care and mean losing revenue due to last-minute rescheduling. Providing pre-appointment instructions within automated reminders from SR Health helps patients show up on time and ready to go for any type of appointment—virtual or in-person.

Offer a mobile-first telehealth experience.

More than half of all patients expect telemedicine to be part of their healthcare future. Telehealth can address most issues and helps reduce costs. SR Health provides all the tools to support virtual care, including an easy-to-use secure, high-resolution video visit tool. And it’s a wonderful experience for patients—there are no apps to download or logins to remember.

telehealth software

patient communication tools

Connect through two-way text.

Patient interest in phone calls has been falling for years, and it took a 14 percent dive in 2020 alone. Meet patients where they are with real-time, two-way text. It’s compliant and convenient with no apps to download. Over 70 percent of your patients want to text back and forth with you, and SR Health lets you do that while staying compliant. Best of all, it supports virtual and in-person care by enabling activities like “park and text” and on-demand support for telehealth.

Touchless Office

Offer a touchless patient experience from scheduling through follow-up care reminders.

Create a digital patient intake experience.

Automate patient reminders using their preferences.

Send pre-visit instructions so patients show up ready to go.

Leading healthcare organizations trust SR Health for all of the essential communications that surround patient visits.

SR Health is improving patient experience for leading healthcare organizations.

Offer a mobile-first telehealth experience.

Connect through two-way text.

Communicate your telehealth offerings.

Deliver timely appointment reminders.

Increase appointment confirmations from patients.

Provide pre-visit instructions for scheduled appointments.

Benefits of Automated Appointment Reminders

Providers said they had:

Automate recall notifications to improve outcomes.

Ensure patients schedule their prescribed care visits.

Alert patients of emergency closings and schedule changes.

Virtual Care that meets everyone's needs

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