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New on Medical Economics, “Tools of the Trade: Attracting and Keeping Patients in a More Fluid Market”

In a new article on Medical Economics, SR Health by Solutionreach CEO Josh Weiner looks at how shifting patient communication preferences and a focus on greater consumerism have patients demanding more when it comes to patient-provider interaction.

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New on MGMA Insights Podcast, “How to Communicate With Patients in a Post-Pandemic World” with SR Health CEO Josh Weiner

In a new MGMA podcast, Josh Weiner, CEO of SR Health by Solutionreach, discusses more effective ways for healthcare organizations to communicate with their patients in a post-pandemic environment.

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Read on HealthLeaders, “Text-Based Solutions Benefit Chronic Care Management and SDOH”

In the third part of a three-part Q&A series on HealthLeaders Josh Weiner, CEO of SR Health by Solutionreach, discusses how not only does a text-first approach to an appointment workflow significantly streamline scheduling communications but it can also be a powerful tool to extend providers’ reach to chronic care patients and those affected by social determinants of health (SDOH).

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Read “Changing Patient Communications Preferences and the Race for Providers to Adapt” on Health IT Outcomes

In a new article on Health IT Outcomes, Josh Weiner, CEO of SR Health by Solutionreach, examines the latest patient communication preferences that show patients want more digital interaction like texting and how patients are increasingly more willing to switch providers to get more regular and responsive engagement.

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New on HealthLeaders, “Every Appointment Workflow Should Begin With a Text”

In part two of a three-part Q&A series on HealthLeaders, Josh Weiner, CEO of SR Health by Solutionreach, looks at how texting has not only eclipsed all other communication forms as the preferred mode of personal interaction, it’s also how today’s patients want to interact with their healthcare providers.

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New on Integrated Healthcare Executive, "Vaccine Pause Underscored the Need for More Responsive Patient Communication”

In a new article on Integrated Healthcare Executive, SR Health CEO Josh Weiner discusses the critical nature of healthcare organizations not only being able reach out quickly and directly to patients when urgencies like the Johnson & Johnson vaccine pause arise but also for interaction across the patient journey.

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Read “Text-Based Solutions Improve Patient Safety and Experience, Reduce No-Shows and Lost Revenue” on HealthLeaders

In a new interview on HealthLeaders, Josh Weiner, CEO of SR Health by Solutionreach, looks at how the pandemic has changed the way patients interact with providers, why an appointment is much more than a visit, and how a text-first digital solution can enhance the patient experience while reducing no-shows and recouping lost revenue.

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New on Patient Safety & Quality Healthcare, "The COVID Vaccine Pause: A Case for Greater Patient Engagement”

In a new article on Patient Safety & Quality Healthcare, SR Health CEO Josh Weiner looks at how events like the Johnson & Johnson COVID vaccine pause underscore the need for healthcare providers to be more nimble when it comes to patient communication.

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Read "Keeping Patients Top of Mind: Connected, Informed, and Educated" on Health IT Outcomes

In a new article on Health IT Outcomes, Josh Weiner, CEO of SR Health by Solutionreach, looks at how given today’s realities it’s more critical than ever for healthcare providers to have speedy, modern patient communications, including text messaging.

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Takeaways from 2021 SR Health/HIMSS Patient Communication Preferences Survey Featured in Medical Economics

A new interactive article in Medical Economics shares some of the key findings of a 2021 survey by HIMSS and SR Health that gauges patients’ post-pandemic communication preferences. The poll found that patients’ preferences about how they interact with healthcare providers has continued to evolve and change permanently as a result of the pandemic.

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For Media Inquiries Contact:

Natalie Joslin
MERGE Atlanta for Solutionreach Njoslin@mergeworld.com

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