Real-time, two-way text messaging is how today’s patients want to connect with their healthcare providers. The tool supports virtual and in-person care while its automated text reminders help increase patient confirmations and reduce no-shows and late cancellations.
Phone calls are out. Text messaging is in.
If you are looking for faster, more efficient and engaging ways to reach patients, look no further than text messaging.
Many patients these days don’t answer phone calls or even check their voicemail. But texting is more popular than ever—95% of texts are read within three minutes! Using automated appointment reminders through text can increase patient confirmations by more than 150 percent!
It’s time for healthcare providers to meet patients where they are with real-time, two-way text from SR Health. It’s compliant and convenient with no apps to download and no logins to remember. And it’s much faster for both patients and staff. The average phone call takes over two minutes while a text takes only four seconds.
Your patients want to text back and forth with you, and SR Health lets you do that. Best of all, it supports virtual and in-person care by enabling activities like “park and text” waiting and on-demand support for telehealth.
SR Health makes it easy for patients to text your team. They can send a text to your practice’s phone number to start the conversation. Or they can respond to automated texts they’ve received. And they can use all the images and emoji they want.
Your team will love SR Health text messaging as well. Staff and providers can create responses to common questions that can be sent in a single click and pre-set automated after hours messages. They can also see the entire conversation history to have context for each and every patient interaction.
All of this comes with an easy-to-use HIPAA consent tool, to help you stay compliant.
With SR Health two-way text messaging it’s never been easier to stay connected with your patients and keep the conversation going.
The SR Health patient engagement platform supports physician groups with any number of providers and locations, providing even more flexibility and control:
